Thursday, August 20, 2020

Use caution when buying from Amazon

Holly Molly. I purchased a PS Vita that came to me defective. Weeks later all Amazon wants to do is let the "third party seller" give me the run around on a return. Apparently Amazon cares more about the sellers than the people who buy there. The supervisor Jason just hung up on me as I asked If I would have to just lose my $400. He said possibly, then hung up on me. WOW. Buyer beware

9/29/2020 Update:

After speaking to Amazon service I received the refund a few days after the conversation. I then ordered a new Vita that took 10 days to ship and never actually did. 10 days after placing the order I canceled it, I then was able to purchase a better (Sapphire Blue!) Vita. This one shipped in only 5 days and was PERFECT!! Amazon has always been good with all the other things I have bought from them. I got nervous based on their actions but they made it right and I am happy. But, know it's better to 'add to cart' and try to buy things direct from Amazon rather that from a third party seller or using the 'buy now' button. Live and learn